FAQ

Frequently asked questions.

Can't find what you're after? Get in touch directly.

Booking & Pricing

How do I book a service?

Head to the Booking page and pick a time directly on the calendar — it confirms straight away, no waiting on a reply. If you'd rather talk first, call or email from the Contact page.

Do you charge a call-out fee for home visits?

Home visit pricing depends on location and the job — get in touch with your suburb and a short description of the issue for a quick quote.

Can I pay online?

Yes — services and shop items marked "Pay Online" or "Buy Now" go through Stripe's secure checkout. Everything else is quoted first, then invoiced or paid on completion.

Do you offer a guarantee on your work?

Yes — all repairs, builds, and installs come with a 30-day workmanship guarantee.

IT & Electronics

Do you work on both Windows and Mac?

Yes, both — as well as most common Linux setups for the more technical builds.

Can you help with a custom Raspberry Pi or Arduino idea I have?

Absolutely — most custom builds start as a quick conversation about what you're trying to achieve. Have a look at the Projects pages for examples of past work.

Do remote sessions work as well as an in-person visit?

For most software issues, yes — a remote session is often faster since there's no travel time involved. Hardware problems generally need a home visit or drop-off.

Volvo XC60 T6

Do you work on other Volvo models, or just the XC60 T6?

The XC60 T6 is the focus and where most of the deep diagnostic experience is, but get in touch about other Volvo models — many of the same tools and knowledge carry across.

Can you clear a fault code without fixing the underlying issue?

A fault code can be cleared, but if the underlying issue isn't addressed it will usually come straight back — a full diagnostic read-out is the better first step.

Cryptocurrency

I'm completely new to crypto — can you still help?

Yes — a lot of consulting work starts from scratch: setting up a wallet safely, understanding exchanges, and avoiding common scams.

Is cryptocurrency consulting done remotely?

Yes, entirely remote — over a call or screen-share, wherever you are.

💬